You can find and manage your Competitor Sets under Settings > Competitor Management.
Every account has one Master Competitor Set. This is the standard Competitor Set which is added to all new Smart Views.
Depending on your plan you are able to set up multiple Comp Sets.
Change the name
Simply click on the name to edit. Once you are happy with your changes you can go anywhere else in the app. The changes are automatically saved.
Manage your Comp Set
Add competitors to your set
It would be pretty lonely without competition. To get things going click on + Add competitor. Hotels in your destination will be automatically suggested as you begin typing the hotel name. If you can't find a hotel you are looking for, click on the pop up "No property found matching xxxxx" and our support team will be notified automatically. The desired competitor will be added by us and as soon as the process is completed, you will be notified.
Remove competitors from your set
If you want to delete a competitor from the set click the bin icon on the right side in the corresponding item. You'll be asked to confirm the action. Hit Delete competitor and the entry will be removed.
You can always re-add the Hotel again.
Sort your competitors
Sorting will affect the order in the Smart View as well in the Reports.
Grab the handle (two grey stacked bars) on the left of the item and move to the position you desire. Again, this is automatically saved.
Customize a competitor
With a click on the hotel name you open the details about OTA availability and the color.
The competitor is color-coded through the entire app. Change it here with a click and it will be referenced everywhere. Make sure to choose distinct colors to separate your competitors in the Smart View.
You have the possibility to deposit breakfast to all inclusive prices per competitor manually. To do this, click in the input field under the food description and enter the appropriate amount, then tick the box. In the Smart View you can compare the detailed view of the rates with the meal plan as soon as you set the tick for Advanced. The amounts entered by you will be added.
Also, you can see the status of the connected OTAs and Brand.com. A green checkmark shows you that everything is working properly. A red cross indicates a connection issue with that specific Channel. In the event of an issue please contact our support.
Manage Comp Sets
With Professional and Enterprise you can have multiple competitor sets in your account. It follows the same principle as the competitor management.
Add a Comp Set to your account
On the left side click on an unused Comp Set field named + New competitor set. In its place the Comp Set is added with the default name New competitor set (0). Click on it again to select it. From here just follow the steps above to add a competitors.
Remove a Comp Set from your account
To delete a Comp Set from your account click the icon right next to the name. The Comp Set is removed immediately and can't be restored.